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Let the buyer choose a showing time while you are away

The AI lead manager checks the assigned agent's calendar, offers available times as buttons and books the buyer's choice. Once the calendar confirms, the showing appears in your panel and the agent's calendar, with reminders the day before and two hours before when booked ahead of those times.

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Example: A qualified buyer chooses a time

Illustrative workflow. All people, listings and addresses in these examples are fictional.

A qualified buyer chooses a time
  1. BuyerI'd like to see the apartment on Los Pinos Avenue.
  2. AssistantMarcos has these available times. Which works for you?
  3. Example time buttons
    • Tuesday · 5:30 PMSelected by the buyer
    • Wednesday · 10 AM
  4. BuyerTuesday at 5:30 PM, please.
  5. AssistantYou're booked for Tuesday at 5:30 PM with Marcos at the Los Pinos Avenue apartment.

Confirmed showing

Buyer
Laura · contact information already provided
Date and time
Tuesday, October 13 · 5:30 PM · the agency's local time
Agent
Marcos
Listing address
Los Pinos Avenue · Garden District
Reminders
The day before and two hours before, when booked ahead of those times. By text message if the buyer agreed to texts and the text is sent; otherwise posted in the conversation where they booked, where the buyer sees it the next time they open it.

Marcos's calendar day

Tuesday, October 13 · the agency's local time

  1. MorningAvailable time around existing events
  2. 5:30 PMConfirmed showing · Laura · Los Pinos Avenue apartment

Example: Laura has already provided her name and email. These time buttons illustrate the choice; use the live demo to make a booking.

What your team does

  1. Connect the agent's calendar

    During setup we connect each agent's online calendar, with permission to see free and busy times and to add showings. The assistant then checks the assigned agent's availability rather than guessing a time.

  2. Watch the confirmation

    The buyer chooses a time; the assistant checks contact information and confirms only after the calendar accepts the booking.

  3. Prepare for the showing

    The agent sees the showing and buyer details. Reminders follow in the buyer's language.

  4. Handle exceptions

    Take over with one tap if no time works, confirmation is uncertain or the buyer needs to change the showing.

What it doesn't do

  • It cannot guarantee a time that the calendar has not confirmed.
  • Changing or canceling an existing confirmed showing is coordinated by an agent.
  • It needs the buyer's name and a phone number or email before confirming.

Questions about this workflow

Which calendars does it work with?

Each agent needs an online calendar we can connect during setup, with permission to read free and busy times and to add events. Tell us on the first call which calendar your agents use, and we'll tell you whether it can be connected.

Where do reminders arrive, and in which time zone?

By text message when the buyer agreed to receive texts and the text is sent; otherwise it is posted in the conversation where they booked, and the buyer sees it the next time they open that conversation. Reminders are written in the buyer's language and give the time in the agency's local time.

What if none of the offered times works for the buyer?

The buyer can ask for another day. If no suitable time is available, an agent takes over to arrange it.

What if someone else books that time first?

The calendar can reject the occupied time. The assistant does not mark it confirmed; the buyer needs another available time.

Does a last-minute booking receive both reminders?

No. A reminder is scheduled only when the showing was booked before that reminder's due time. It does not send a day-before reminder after that time has passed.

Explore the next step

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