The AI lead manager asks about the buyer's needs in a natural conversation and updates their lead card as they reply. Your agents get a hot, warm or cold score, the reasons behind it, the inquiry source and a summary of what the buyer wants.
Illustrative workflow. All people, listings and addresses in these examples are fictional.
Example score before a listing search, using the default agency scoring rules. Laura has given her name; contact information is still incomplete. Scores change as more facts arrive.
Your agency sets the scoring weights and hot, warm and cold thresholds.
Check the buyer's needs, source, score and reasons in the panel.
An agent takes over with one tap for advice or a personal follow-up. The assistant pauses until the agent hands it back.
The card keeps the facts provided so far. The assistant can ask for missing details; the score and its reasons reflect what is known.
Yes. The agency can configure the criteria weights and the thresholds for hot, warm and cold leads.
No. A property owner is a listing opportunity: the qualification records the property and area, and scoring considers the owner's intent rather than buyer financing.
Yes. The panel shows the score with its reasons, alongside the buyer's profile, inquiry source and conversation.
Buyers choose a calendar time in chat; the confirmed showing and reminders follow.
Spanish buyer conversations sit beside English summaries and activity for your team.